Livestock Guarantee We guarantee our livestock to arrive healthy and properly identified. We guarantee that all specimens are sexed properly unless otherwise noted. If you are not 100% satisfied, please contact us within 48 hours. We must be notified of ANY D.O.A. specimens and provided with photographic evidence of the lost specimens with 24 hours of the receipt of the shipment. We are committed to providing you with the service that you deserve. No question is too simple for us to answer. We want your business experience with us to be positive and successful. **All guarantees on Door-to-Door shipments are VOID if no one is present to sign for the package** Shipping Terms Specimens can be shipped door-to-door for approximately $50.00 - $65.00 based on the ship-to location. Please e-mail us with your shipping address and postal code so that we can get you an accurate shipping quote for an overnight delivery! Large orders can be shipped pre-paid Delta DASH to your local airport from New Orleans Intl. Airport (MSY) for approximately $85.00 packaging included. We do NOT ship if the temperature is below 25° F as a night time low in the desitination city! We now offer a variety of international shipping options for certain locations. Please e-mail us for more information on international shipping costs and methods! Payment Terms Payment is to be made in full prior to shipping by way of personal check, bank check, money order, etc. We also accept VISA and Mastercard for your convenience. Personal checks and money orders must clear our bank before shipment takes place. Deposit & Cancellation Terms All deposits are NON-REFUNDABLE but can be transfered into credit towards future purchases. All credit card cancellations are subject to a 10% fee to cover our cost of transaction expenses! Pricing The prices contained within this web site are based on approximate market value at the time of posting. Prices are subject to change. Package pricing does exist on certain specimens and products depending on availability. Please contact us regarding these matters, we are happy to discuss them with you. Information about Ordering For more information regarding anything you see here OR to place an order, please contact us via phone, fax, e-mail or standard mail. Exotics by Nature Co. 74030 Highway 1077 Unit #4 Covington, LA 70435 Phone : (985)893-0082 Fax : (985)809-9005 sales@exoticsbynature.com